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PRIVACY POLICY


Last Updated: [28 November 2025]


Fast Track Mobility Ltd

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1. Introduction

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Fast Track Mobility Ltd (“we”, “our”, “us”) is committed to protecting your privacy.

 

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, platform, or participate in the Pilot Programme.

 

Fast Track Mobility Ltd is the data controller for personal data processed under this Privacy Policy.

 

We comply with the UK GDPR, EU GDPR, and the Data Protection Act 2018.

 

2. Information We Collect

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2.1 Information You Provide

 

We may collect:

  • Name

  • Email address

  • Organisation or employer

  • Contact details

  • Pilot registration details

  • Enquiry information

 

2.2 Identity Verification Data (Future Platform Feature)

 

Where identity verification is performed, we may collect:

 

A. Passport data

  • Passport number

  • MRZ data

  • Expiry date

  • Date of birth

  • Embedded chip data (NFC)

 

B. Driving licence data

  • Licence number

  • Issuing authority

  • Expiry date

  • Address (if applicable)

 

C. Biometric data

  • Selfie or live facial scan

  • Liveness-detection frames

  • Facial template for comparison

 

D. Verification output

  • Match scores

  • Authenticity results

  • Fraud indicators

  • Pass/fail decision

  • Verification timestamp

 

Raw biometric images are deleted immediately after verification and are not retained or reused for any other purpose.

 

2.3 Automatically Collected Data

 

We may collect:

  • IP address

  • Device and browser details

  • Pages viewed

  • Interaction logs

  • Cookies (see Cookies Policy)

 

3. How We Use Your Information

 

We use personal data to:

  • Register interest in the Pilot Programme

  • Communicate with you

  • Provide and improve our services

  • Carry out identity verification

  • Enable rental check-in

  • Prevent fraud

  • Meet legal and regulatory obligations

  • Perform analytics and platform optimisation

 

We do not sell personal data.

 

4. Legal Basis for Processing

 

We rely on the following legal bases:

  • Consent (identity verification and biometric processing)

  • Contractual necessity (platform access and rental check-in)

  • Legitimate interests (fraud prevention and operational efficiency)

  • Legal obligation (identity and regulatory compliance)

 

Biometric data is processed only with explicit consent in accordance with Article 9 UK GDPR.

 

5. Sharing of Personal Data

 

We may share data with:

  • Identity verification providers

  • Car-hire operators

  • Hosting and infrastructure providers

  • Regulatory bodies where required by law

 

All partners are required to comply with UK and EU GDPR standards.

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5A. Automated Decision-Making

 

Certain verification processes may involve automated decision-making, including pass/fail identity verification outcomes.

 

These processes support fraud prevention and operational efficiency and are subject to appropriate safeguards.

 

Individuals may request human review or contest automated decisions where applicable.

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6. International Transfers

 

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards, including:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Equivalent GDPR protections

 

7. Data Security

 

We implement appropriate technical and organisational measures, including:

  • Encryption (TLS 1.2+, AES-256)

  • Access controls

  • Audit logging

  • Penetration testing

  • Certified identity verification services

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8. Data Retention

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  • Website enquiries: 12–24 months

  • Pilot interest data: retained until pilot completion

  • Identity documents: deleted immediately after verification

  • Verification results: 30–90 days

  • Audit logs: up to 24 months

 

9. Your Rights

 

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion

  • Object to processing

  • Restrict processing

  • Withdraw consent

  • Data portability

  • Lodge a complaint with the ICO or an EU supervisory authority

 

We respond to data subject requests within one month.

 

Contact: legal@fasttrackmobility.co.uk

 

10. Contact Us

 

Fast Track Mobility Ltd
Registered in England & Wales

Company No. 16844617
📧 info@fasttrackmobility.co.uk

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